Remember to practice the Four Habits each day. 1st habit - Invest in the Beginning
- Make eye contact and smile
- Provide a warm welcome - think concern for comfort
- Introduce yourself and your role - when you pass patient to another be sure to let the patient know they are in good hands - this shows great teamwork, be sure to mention when you see the good teamwork in front of the patient "Thanks that was great teamwork"
- Wear your name badge
Always be thinking "How would I or my family want to be treated"
No comments:
Post a Comment